After-sales Service
We are well aware that excellent after-sales service is an important part of ensuring the stable operation of customer equipment and improving customer satisfaction. Therefore, we have specially formed an independent and professional after-sales service team to ensure that your equipment is always in the best condition with comprehensive, efficient and professional services.
Our after-sales service team has more than ten senior engineers with more than ten years of work experience. With their rich experience and superb technology, they can quickly and accurately determine the problem and provide the best solution.
Our Commitment
>> 60 Minutes Response <<
After receiving your service request
We will give initial feedback within 60 minutes
Ensure issues receive prompt attention
>> 24-hour Service <<
Whenever and wherever you need it
Our engineers will rush to the site within 24 hours
Provide you with face-to-face service
>> 48-hour Solve Problems <<
We are committed to resolving your issue as quickly as possible. Generally, we will complete troubleshooting and repair work within 48 hours.
The after-sales services we provide cover equipment selection, installation and commissioning, daily maintenance, troubleshooting, technical training, regular inspections and preventive maintenance, ensuring that your equipment can get professional support in every link from purchase to use.
● Equipment Selection
According to your actual needs, we will provide you with the most suitable equipment selection suggestions
● Daily Maintenance
Provide regular maintenance services for equipment to extend its service life
● Technical Training
Provide customers with professional training on equipment operation and maintenance to enhance their ability to solve problems independently
● Preventive Maintenance Service
Develop and implement preventive maintenance plans based on equipment operating conditions to reduce failure rates
● Installation And Debugging
Professional engineers provide on-site guidance on equipment installation and conduct detailed debugging to ensure stable operation of the equipment.
● Troubleshooting
Quickly locate and eliminate equipment failures and restore normal operation of the equipment
● Regular Inspection
Regularly inspect equipment to identify and resolve potential problems
Go hand in hand with us to make your results perfectly present in a precise environment!
Service Hotline
E-mail:3926966463@qq.com
Address: Block D, Tengfei Building, 88 Jiangmiao Road, Yanchuang Garden, Jiangbei New District, Nanjing City
Copyright © 2024 JICE（Nanjing) Technology Co., LTD